If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. team as a General Liability Coordinator. This person will be responsible for triaging store reported claims, contacting customers who report incidents, and working with field management and corporate management to facilitate discovery, including internal documentation and coordinating with outside counsel on discovery requests.

A Day In The Life:

• Review all reported General Liability reports and contact Customers.
  • Navigating complex conversations with customers, acts with autonomy and uses
    best judgement on what the necessary next steps are. Acting as the decision to
    decide if we handle the claim internally or externally.
• Coordinate with 3rd party TPA (Third Party Administrator) on outside claims
  • Independently gather the necessary supporting materials that the TPA is
    requesting (i.e. Video, evidence, documentation to support claim)
• Coordinate with field/outside counsel for discovery requests
  • Independently gather the necessary supporting materials that the field/counsel is
    requesting (i.e. Video, evidence, documentation to support claim)
• Coordinate and build relationships with other internal vendors including Customer Service
• Other Risk Management duties as necessary, including training.

You'll Come With:

• Education: High School Diploma, required; Bachelor's Degree, preferred.
• 3+ years related claims systems experience, desired.
• Computer experience with related claims and business software.
• Ability to think critically, solve problems, plan, and execute to conclusion.
• Analytical skills necessary to make decisions and resolve issues inherent in Risk Management.
• Excellent customer communications.
• Ability to triage claims reported from the Store and send to Risk Management.
• Ability to work with all internal and external vendors.
• General understanding of liability issues.
• Bilingual ability a plus.

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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