As the IT - Manager of Quality Assurance/Quality Control at Burlington, you will develop and implement a comprehensive Information Technology QA/QC strategy aligned with our goals. You'll establish quality goals, mentor a team of QA/QC professionals (both in-house and third party resources), and drive process improvement to ensure we maintain and enhance our quality standards.
A Day In The Life...
Quality Management Leadership
- Develop and implement a comprehensive QA/QC strategy aligned with the organization's goals and objectives.
- Establish and communicate quality goals, performance metrics, and benchmarks to the QA/QC team and cross-functional departments.
- Lead, mentor, and manage a team of QA/QC professionals, fostering a culture of continuous improvement and accountability.
Process Improvement
- Identify areas for process enhancement and efficiency gains within the QA/QC lifecycle.
- Collaborate with cross-functional teams to design and implement optimized QA/QC processes, ensuring compliance with industry standards and best practices.
- Drive the integration of innovative technologies and methodologies to improve QA/QC processes.
Quality Standards and Compliance
- Develop, implement, and maintain quality control protocols and procedures to ensure consistent adherence to quality standards.
- Monitor compliance with regulatory requirements and industry standards relevant to the organization's products/services.
- Conduct regular audits and assessments to verify the effectiveness of quality control measures.
Risk Assessment and Mitigation
- Identify potential risks to product/service quality and work with relevant teams to develop risk mitigation strategies.
- Lead investigations into quality issues, determine root causes, and collaborate with stakeholders to implement corrective and preventive actions.
To Be Successful You Will Possess...
- Bachelor's degree or equivalent work experience.
- QA/QC Certified
- Leadership role in mid/large sized retail organization
- Knowledge of multiple retail business disciplines
- Proven ability to drive quality of deliverables
- Oversight working with 3rd QA/QC teams
- Ability to operate well in fast-paced, collaborative environment
- Highly developed communication skills, organized and productive
- Demonstrate knowledge and experience using QA/QC management tools and methodologies
- Willingness to directly mentor QA/QC analyst through personal and professional development
- Ability to manage and partner with resources across various business units
Come join our team. You’re going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
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