As Manager of Store Systems and Technology Operations here at Burlington, you own the roadmap for front-of-house (FOH) or back-of-house (BOH) technology systems and processes (as assigned). This comprehensive scope spans all phases from concept origination through technology product development, execution, and ongoing maintenance/refinement, in close collaboration with IT and vendor partners. This role, a key player in Burlington’s home office and field, identifies technology needs and tools to bolster store operations in more than 1,000 stores across the U.S. The Manager will work hand in hand with IT to develop tools that precisely meet store needs and requirements, encompassing hardware, TC52/Handheld applications, Point-of-Sale systems, troubleshooting, training, resolving field escalations, and more.
Additional scope includes store equipment, supplies, and related procedures – the tools for stores to deliver outstanding customer experience and efficient product operations. This may include operating procedure development, process guides, equipment right-sizing, testing, and process innovation.
The ideal candidate for this role will be a problem solver, collaborator, people leader, and communicator with a unique blend of experience in store operations and technology at national-scale retailers. A background in software product management will be a significant advantage, underlining the exclusivity and desirability of this position.
A Day In The Life
To Be Successful You Should Have
Come join our team. You’re going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
#LI-TG1
Software Powered by iCIMS
www.icims.com