Position Summary:
The successful candidate for the SVP IT Infrastructure & Operations position will be an accomplished Technology executive with extensive experience and proven credentials as a top executive within a large organization. He/she/they must have extensive experience leading high-performance teams to optimize global technology, and business and financial transformations, as well as have expertise in developing and executing business strategies, and implementing path-breaking initiatives. This candidate will be responsible for driving a best-in-class internal and external customer experience by building a team capable of delivering the company’s strategic, financial, and operational goals in a fast-paced environment.
Duties and Responsibilities:
Reporting to the CIO and EVP of Information Technology, the SVP will lead an organization that fosters a culture of continuous improvement, accountability, innovation, and productivity. He/she/they will be asked to create a culture and an organization that collaborates with key business partners to ensure that we can deliver “best-in-class" systems that meet the business needs, aid the business in defining their technology road map, and provide a high level of systems stability. The SVP will have responsibility for all infrastructure and technology engineering & operations. The SVP must be business-focused and viewed as a valuable partner to the leadership team.
- Creating a strategy to increase the efficiency and productivity of the Company’s IT organization, supporting applications and systems that deliver products meeting business needs on the first attempt.
- Developing and overseeing strategies to maximize technology use for productivity and output improvement.
- Ensuring associates use the Company’s technology efficiently and profitably.
- Developing and implementing data protection and quality assurance processes.
- Creating, monitoring, and assessing IT budgets.
- Communicating technology strategies to stakeholders and employees.
- Driving the design of new IT infrastructure, communication systems, and software.
- Researching and staying aware of emerging and fading technology trends and platforms, incorporating this knowledge into the organization’s technological approach.
- Developing strong partnerships with business partners for best-in-class infrastructure systems, keeping ahead of competition.
- Creating a long-term strategic vision to support continued organizational growth.
- Ensuring IT business alignment with broader organizational strategy and earning respect and trust for delivery capability.
- Leading and developing a best-in-class team through coaching, recognition, best practice sharing, and mentorship.
- Leveraging succession planning throughout the organization to improve talent depth and consistency.
- Working closely with executive leadership teams for more efficient and effective business initiatives.
- Partnering with key stakeholders to understand short and long-term opportunities for improving the impact and effectiveness of the Technology organization.
- Driving operational excellence across the company for continuous improvement in system reliability, quality, and cost.
- Assessing current operations to ensure existing technology is leveraged and identifying opportunities to enhance innovation and support future needs.
- Digital Transformation: Leading initiatives to modernize digital infrastructure, improve customer experiences through technology, and drive digital innovation across the organization.
- Cloud Strategy and Management: Developing and executing a cloud strategy that optimizes cloud resources, enhances scalability, and supports business objectives.
- Vendor Management: Managing relationships with technology vendors, evaluating partnerships, and negotiating contracts to ensure the organization has access to cutting-edge technologies and services.
- Regulatory Compliance: Ensuring technology operations comply with relevant regulations and standards, particularly in industries with strict regulatory requirements such as healthcare or finance.
- Disaster Recovery and Business Continuity: Developing and implementing plans for IT disaster recovery and business continuity to minimize downtime and mitigate risks.
- Emerging Technologies: Staying abreast of emerging technologies such as artificial intelligence, machine learning, blockchain, and IoT, and assessing their potential impact on the organization's operations and strategy.
Education and Qualifications:
Education: Bachelor’s degree, MBA a plus
Experience: 10+ years of successful technology management experience in a high-volume retail organization, 5+ years in senior technology management role with full resource and P&L responsibility.
Skills and Abilities:
- Leadership Skills and Executive Presence: Possesses strong leadership skills and executive presence to drive best-in-class results, inspire teams, and influence stakeholders effectively.
- Strategic Business Partner: Acts as a strategic business partner, understanding key business drivers, and aligning technology solutions to drive business objectives and growth.
- Anticipates Future Opportunities: Anticipates future business opportunities, stays abreast of industry trends and emerging technologies, and develops strategies to capitalize on them.
- Adaptable to Changing Trends: Responds to changing trends and new technologies, leveraging them to create new market opportunities and stay competitive.
- Results-Oriented: Demonstrates a results-oriented approach with a track record of achieving stretch goals, meeting aggressive timelines, and delivering outstanding performance.
- Inspirational Leadership: Provides inspirational leadership to a large and diverse organization, fostering a culture of innovation, collaboration, and excellence.
- Continuous Learning: Constantly learns externally, stays updated on industry best practices, and incorporates new knowledge into winning strategies and execution excellence.
If you…
…are excited to deliver great values to customers every day;
…take a sense of pride and ownership in helping drive positive results for a team;
…are committed to treating colleagues and customers with respect;
…believe in the power of diversity and inclusion;
…want to participate in initiatives that positively impact the world around you;
Come join our team. You’re going to like it here!
You will enjoy a competitive wage and comprehensive benefit package including a generous paid time off plan, a company matched 401(k) and an associate discount. We are a rapidly growing brand, and provide a variety of professional development opportunities so our associates can grow with us. We work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.